What Vistex is?
Vistex is an SAP Solution Extension Partner with a longstanding and unique strategic development relationship with SAP. Not only are our products tested, validated, licensed and supported by SAP, Vistex Solutions for SAP also leverage the core SAP environment to maximize our customers’ ERP investment. The Vistex team brings an unparalleled depth of expertise and best practice experience into every business process deployed, in every industry served. Find out how Vistex can enable your business to manage your Go-to-Market solutions more efficiently, while driving revenue and controlling costs.
What is Billback
The defination
A Billback is an amount paid by a manufacturer or vendor to a distributor for the difference between the distributors initial acquisition price and the actual agreed upon price for products/services sold to a specific end customer or partner.


What Vistex does for your cmpany?
Build your own layouts
-
Vistex reduced month-end processing by 70% within the first quarter of implementation for a leading global interactive entertainment software company
-
A large soft drink company reduced end-to-end contract processing time by 80%
-
Over 9,000 vendor contracts managed through Vistex with over $2.6M in chargebacks processed/month
-
Vistex software solutions are translated into 8 languages
-
The world’s largest pharmaceutical distributor processes 1.8M sales order lines daily, most of which are used in chargeback claims and rebates processes by Vistex
-
A leading world food company pays over 7,000 reps through a variety of commission plans
How it works
The purpose of the Billbacks
Consumer product manufacturers engage in contracts with distributors to offer special or discounted pricing to specific end customers or end customer groups (retailers, operators). This special pricing creates bigger market share, product recognition and customer loyalty for both the manufacturer and the distributer.
Since distributors do not normally procure special stock or inventory for specific end customers and because they must provide documented proof to the manufacturer that they actually sold the product to an end customer that qualified for the discount, the distributor ends up selling the product at or below their normal acquisition price paid to the manufacturer and in turn must then file a claim with the manufacturer to recoup the money for the difference.
The Billback application of the IP Module enables manufacturers to execute the claim process efficiently and comprehensively.


The benefits of Billbacks
What is carries for you?
The Billback application provides manufacturers with the necessary tools to administer, calculate,
determine, track, reconcile, and report on the claims they receive from their channel partners. Efficient
management of billback claims ensures the following benefits and ROI:
• Enhanced capability to define complex agreements that contain tiered pricing, volume
commitment definition and monitoring, and tolerance handling at the item level
• More accurate billback pricing calculations
• Significant reductions in manual administrative work and errors
• Significant reduction in dispute handling costs
• Increased cash flow
• Reduced turnaround time of the billback process, which significantly improves the Days Sales
Outstanding (DSO)
• Additional time for the business to concentrate on reaching business goals rather than
performing manual processes
• Efficient and extensive on demand reporting and analytical capabilities
• Improved profit margin due to effective and transparent agreement settlement towards the
wholesaler
• Increased transparency due to effective monitoring of all condition contracts
• Lower Total Cost of Ownership (TCO); lean process supported by standard documents